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Shipping Policy

At Al Noore Dubai, we aim to provide a smooth and reliable delivery experience for all our customers. We carefully pack every order to ensure your skincare products arrive safely and in excellent condition.

Order Processing Time

  • Orders are processed after payment confirmation or order confirmation for Cash on Delivery (COD) orders.

  • Orders are usually prepared and dispatched within 1–2 business days.

  • Orders placed on weekends or public holidays may be processed on the next business day.

Delivery Across UAE & GCC

We offer delivery services across:

  • Dubai

  • Abu Dhabi

  • Sharjah

  • Ajman

  • Other UAE Emirates

  • Selected GCC locations

Delivery availability and timelines may vary depending on your location.

Delivery Timeframes

Estimated delivery times:

UAE Orders:
Usually delivered within 2–5 business days after dispatch.

GCC Orders:
Delivery times may vary depending on the destination, courier service, and customs procedures.

Please note that delivery times are estimates and may be affected by factors outside our control, including courier delays, weather conditions, holidays, or customs processing.

Shipping Charges

Shipping charges are calculated at checkout based on:

  • Delivery location

  • Order size

  • Shipping method selected

Any applicable shipping fees will be displayed before completing your purchase.

Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations.

Customers are responsible for providing accurate contact and delivery details to ensure successful delivery.

Order Tracking

Once your order has been dispatched, you may receive tracking details through email, SMS, or WhatsApp (where applicable).

You can use the tracking information to follow your order status until delivery.

Delivery Issues

If you experience any issues with your delivery, please contact our support team with your order details.

Please ensure your shipping address and contact information are correct when placing your order. Al Noore Dubai is not responsible for delays caused by incorrect or incomplete delivery information.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and provide:

  • Order number

  • Photos/videos of the package and products

  • Details of the issue

Our team will review the case and assist you accordingly.

Contact Us

For shipping-related questions, please contact:

Email: info@alnooredubai.com
Support Email: support@alnooredubai.com

Al Noore Dubai
Dubai, United Arab Emirates